Account & Profile

Shoppers can create and manage an account to track orders, save delivery addresses, and get a faster checkout experience. The sign-in methods available, and whether a wholesale (B2B) signup path is offered, are controlled by settings in the CloudPos admin.

Signing in

The sign-in page is at /login. The login form adapts to whichever methods are enabled for your store:

When none of these are explicitly configured, the store defaults to displaying all available methods. You can turn individual modes off in the CloudPos admin to simplify the sign-in form for your shoppers.

After a successful sign-in, shoppers are returned to whichever page they came from (the redirect query parameter is preserved, e.g. /login?redirect=/checkout).

Creating an account

New shoppers can register at /signup. The registration form collects the fields required by the active login mode.

Shoppers who complete a guest phone-OTP checkout (see Checkout) automatically get an account created from their phone number — they do not need to visit /signup separately. If CHECKOUT_AUTO_ACCOUNT is enabled, they are invited to set a password after their order is placed so they can sign back in without a new OTP.

Forgotten password

The forgot-password flow starts at /forgot-password. The shopper enters their registered phone number or email address, receives an OTP which they verify at /verify-otp, and then sets a new password at /set-password.

Force password change

When FORCE_PASSWORD_CHANGE_ON_AUTH is ON, shoppers who have not yet set a password — for example, those whose account was created by a phone OTP checkout — are redirected to /set-password the next time they sign in. This ensures every account eventually has a durable password for secure re-login.

B2B / Wholesale accounts

When the B2B setting is ON, the storefront exposes a dedicated wholesale signup page at /b2b/signup. Business buyers can register and request access. A new B2B account must be approved by the store owner in the CloudPos admin before the customer can see product prices or place orders.

Approval status is tracked on the customer profile as profile_verified. When B2B is ON and Show Price Public is OFF, only signed-in customers whose accounts have been approved will see product prices.

When B2B is OFF, the /b2b/signup route returns a 404 error. It is safe to leave B2B disabled for retail (B2C) stores.

Profile page

Signed-in customers can view and edit their profile at /profile. This page is protected — a visitor who is not signed in is automatically redirected to /login?redirect=/profile.

The profile page shows:

• Personal information (name, phone number, email) as stored in the backend
• Saved delivery addresses — shoppers can add new addresses or remove existing ones

Order history

The order history page is at /profile/orders. Each entry links to a full order detail page at /profile/orders/[order-number], where the shopper can see items, totals, payment method, and delivery status.

Both pages are protected — a visitor who is not signed in is redirected to the login page automatically.

Signing out

Tapping "Sign Out" clears the session and returns the shopper to the homepage. The cart in local storage is preserved, so items added while browsing are not lost.

Settings that control this

These settings are configured in the CloudPos admin backend. See Settings Reference for the full list.