CLOUDPOSDocumentation
AIAsk

Try “split payment”, “day close” or “ZATCA”.

Navigation and Roles

Every menu item in the CloudPOS POS app, the permission that shows it, the screen each role opens on, the role-by-permission matrix, and how to switch user or store.

The menu shows only the items your role allows. If a colleague sees a menu item that you do not, your role is missing that permission. Only an administrator can change roles, in the admin panel.

Moving around the app

  • Desktop and tablet: the sidebar on the left. Items with a ▸ open a sub-menu. You can collapse the sidebar to icons and expand it again.
  • Phone: tap the menu icon to open the drawer. Items are grouped under Main, Sales, Inventory, Reports, Accounts, Directory and Settings. The AI assistant button sits in the same row as Logout.
  • Phone billing has a bottom bar: Market (product grid), Billing, Order and Cart.
  • Keyboard: press Ctrl+H on billing to see all keyboard shortcuts. See Billing.
Keyboard shortcuts dialog

*Keyboard Shortcuts (Ctrl+H): global, billing, cart, add-product, shared navigation and checkout shortcuts, plus the keyboard focus outline switch*

The sidebar header and profile card

At the top of the sidebar is the user switcher. At the bottom is the profile card with your name, role and the Active Store.

Sidebar with profile card and Active Store switcher

*Party Accounts > Customer Transaction: every customer debit/credit with amount, customer, type, reference ID and date filters; sidebar shows the profile card with Active Store switcher*

Switch user

Use this when two cashiers share one till.

  1. Tap your name at the top of the sidebar. The list of sales executives opens.
  2. Pick the colleague. The dialog Enter password for [name] opens.
  3. Your colleague types their password and taps Switch.
  4. You see Successfully switched to [name]. New bills are now made under their name.

The switch is refused when the colleague has no access to the current store: "[name] doesn't have access to current store. Please logout and try." Permission: menu.utility.user_switcher.access.

Switch store

  1. Open the Active Store list on the profile card.
  2. Pick another store you have access to.
  3. The app clears the old store's cached products, categories and print layouts and runs the full store sync again. See Getting started.

Permission: menu.utility.store_switcher.access. If you see No stores assigned, ask an admin to link you to a store.

Every menu item

The permission strings come from your role. Item labels are shown in English and Arabic.

Menu item

Arabic

Sub-items

Permission needed

Home

الرئيسية

Billing (standard)

menu.home.main.access

Billing

الفواتير

Billing (supermarket)

menu.supermarket.main.access

Dashboard

لوحة التحكم

Dashboard for your role

menu.dashboard.main.access

Restaurant

المطعم

Restaurant counter

menu.restaurant.main.access

Store

المتجر

Restaurant screen in store mode (summary-only order panel)

billing.store.access

Attender

المساعد

Waiter screen with tables

menu.restaurant.attender.access

Kitchen Master

المطبخ

Kitchen order board

menu.restaurant.kitchen_master.access

Sales ▸

المبيعات

Sales (orders list)

menu.sales.orders.access

Confirmed Orders

menu.sales.confirmed_orders.access

Sales Return

menu.sales.returns.access

Day Sale Closing

menu.sales.day_closing.access

Admin Day Sale Records

role company_admin and menu.sales.day_closing.access

Online Orders

menu.sales.online_sales.access, or role company_admin

Quotations ▸

عروض الأسعار

Quotations (create), Quotation List

menu.quotation.main.access

Category

الفئات

Category list

menu.catalog.category.access

Product ▸

المنتجات

Product

menu.catalog.product.list.access

Stock

menu.catalog.product.stock.access

Product Barcode

menu.catalog.product.barcode.access

Weigh machine download

menu.catalog.product.list.access

Purchase ▸

المشتريات

Purchase Orders, Purchase Returns

menu.purchase.orders.access

Reports ▸

التقارير

Sales Executive Reports

menu.reports.sales_executive.access

Sales Report

menu.reports.sales_report.access

Discount Sale Report

menu.reports.discount_sales.access

Product Sales Report

menu.reports.product_sales.access (or legacy page_ProductSalesReport)

Executive Reports

role company_admin, or menu.reports.executive_summary.access for roles other than sales_executive

Customer Transaction Reports

menu.reports.customer_transactions.access

Supplier Transaction Reports

menu.reports.supplier_transactions.access

Stock Report

menu.reports.stock.access, or role company_admin

Non-Stock Report

menu.reports.non_stock.access

Consumed Stocks Report

menu.reports.consumed_stock.access

Transactions ▸

المعاملات

Invoice

menu.transactions.invoice.access

Receipts

menu.transactions.receipts.access

Customer Voucher

menu.transactions.customer_voucher.access

Supplier Voucher (Purchase Entry)

menu.transactions.supplier_voucher_purchase.access

Proforma Invoice

menu.transactions.proforma.access

Expense

always shown inside Transactions

Party Accounts ▸

حسابات الأطراف

Customer Transactions

menu.party_accounts.customer_transactions.access

Supplier Transactions

menu.party_accounts.supplier_transactions.access

Customers

العملاء

Customer list

menu.customers.main.access

Suppliers ▸

الموردون

Suppliers

menu.suppliers.list.access

Supplier Transactions

menu.suppliers.transactions.access

Supplier Voucher

menu.suppliers.voucher.access

Printer (under Other)

الطابعة

Printer Settings

menu.settings.printer.access

Settings

الإعدادات

Settings

menu.settings.main.access

Logout

تسجيل الخروج

Signs you out

always shown

Notes:

  • Tapping the Reports header opens Executive Reports for a company_admin, Sales Executive Reports if you have that permission, otherwise the first report you may open.
  • Home and Billing open the same billing screen. Billing is the supermarket entry. A restaurant_sales user gets the restaurant layout on both.
  • On a phone-sized screen, billing switches to the mobile layout automatically.

Phone drawer sections

Section

Items

Main

Home, Billing, Dashboard, Restaurant, Store, Attender, Kitchen Master

Sales

Sales (Sales, Confirmed Orders, Sales Return, Day Sale Closing, Admin Day Sale Records, Online Orders), Quotations (Quotations, Quotation List)

Inventory

Category, Product (Product, Stock, Product Barcode, Weigh machine download), Purchase (Purchase Orders, Purchase Returns)

Reports

Reports and all report sub-items

Accounts

Transactions (Invoice, Receipts, Customer Voucher, Supplier Voucher (Purchase Entry), Proforma Invoice, Expense), Party Accounts

Directory

Customers, Suppliers (Suppliers, Supplier Transactions, Supplier Voucher)

Settings

Printer, Settings

Which screen opens after login

Role

Opens on

attender

Attender (restaurant waiter screen)

kitchen_master

Kitchen Master

company_admin

Dashboard

restaurant_sales

Restaurant

sales_executive and every other role

Billing

Which dashboard you see

The Dashboard menu item opens a different dashboard by role:

Role

Dashboard

sales_executive, restaurant_sales

Sales Executive Dashboard (your own sales, your customers, ZATCA overview)

supplier

Admin dashboard

All other roles (including company_admin)

Company Admin Dashboard

Each card on the dashboard also needs its own widget permission. See Dashboard.

Permissions inside screens

Some buttons inside a screen have their own permission:

Permission

What it unlocks

billing.product.view

View product details from the billing screen

billing.product.edit (or legacy update_product)

Edit a product from the billing screen

menu.purchase.orders.access

See purchase prices anywhere in the app

dashboard.widgets.<widget>.access

Show one dashboard card (for example dashboard.widgets.zatca_overview.access)

quotation.delete

Delete a quotation (checked by the server)

role sales_executive or restaurant_sales

Packing and Create Delivery on order details

Seeded roles and permissions

These are the permissions each role gets when a company is created. Your administrator may have changed them.

Area

company_admin

sales_executive

restaurant_sales

attender

kitchen_master

purchase_manager

Home (billing)

–

✓

–

–

–

✓

Billing (supermarket) and Quotations

–

✓

✓

–

–

–

Quotation delete

–

–

–

–

–

–

Restaurant

–

✓

✓

–

–

✓

Attender

–

✓

✓

✓

–

✓

Kitchen Master

–

✓

✓

–

✓

✓

Dining

–

✓

✓

✓

–

–

Dashboard

✓

✓

✓

–

–

✓

Sales orders and Day close

✓

✓

✓

✓

✓

✓

Confirmed Orders

–

✓

✓

✓

✓

✓

Sales Return and Online Orders

–

✓

✓

–

–

returns only

Category, Product, Stock

–

✓

✓

–

–

✓

Purchase Orders

–

✓

✓

–

–

✓

Reports

executive summary, customer and supplier transactions, stock, non-stock, consumed

all except product sales

all except product sales

–

–

all except product sales

Transactions, Party Accounts, Suppliers

–

✓

✓

–

–

✓ (no proforma or expense)

Settings and Printer

–

✓

✓

✓

–

✓

User and store switcher

–

✓

✓

–

–

✓

billing.product.view / .edit

✓

✓

✓

✓

✓

–

Store (billing.store.access)

–

–

✓

–

–

–

Other roles:

  • delivery_executive can sign in but has no POS permissions by default.
  • super_admin, customer, supplier, fc_executive, company_partner and customer_support cannot sign in to the POS.
  • There is no cashier or admin role. "Cashier" is only an employee designation.

How it works

  • After the store is chosen, the app downloads the company's roles (GET /api/v1/roles/list). It finds your role by name and reads its permissions list.
  • A menu item is shown only when that list contains the item's permission string. Until the roles finish loading, permission-based items are hidden.
  • Roles belong to one company. A company admin edits them in the admin panel under Roles. On free, trial, basic and demo packages, some permissions are locked.
  • Changes made in the admin panel reach the device on the next store sync, or in Settings → Offline Data → Roles & permissions → Sync.
  • Logout ends the session on the server and clears it on the device. If the server cannot be reached, you are still logged out on the device.

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